Q1. What is your terms of packing?
A: Generally, we pack our goods in carton box or wooden box. If you have legally registered patent,
we can pack the goods in your branded boxes after getting your authorization letters.

Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages
before you pay the balance. For small quantity order, we suggest 100% payment for one time.

Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, Western Union.

Q4. How about your delivery time?
A: Generally, it will take 3 to 10 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.

Q5. Are you trading company or factory?
A: We have our factory, so we accept OEM service. But can not produce all the parts, so, we trade some parts too, that will be easier to help customer find the fit parts.

Q6. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q7. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

3. We welcome customers to be our agency of "Njuone" brand. We have our own logistic and express system and delivery cost is very competitive and efficiency.